We provide end-to-end ecommerce operations management for brands. This includes:

• Shopify / website setup and maintenance
• Product catalogue management
• Payment gateway integration
• Invoice & GST management
• Warehouse handling
• Order processing
• Delivery coordination
• WhatsApp integration
• Customer support (depending on the plan)

Instead of hiring multiple vendors, you get one team managing your entire ecommerce business.

Our services are designed for:

• Amazon & Flipkart sellers who want their own brand website
• Brands that already have a website but aren’t getting enough sales
• D2C brands doing 10–30 orders per day and looking to scale

If you want to build a strong direct-to-consumer brand, this solution is ideal.

Marketplaces are great for discovery, but they come with limitations:

• High commission fees
• No customer data ownership
• Limited branding opportunities

With your own ecommerce website, you:

✔ Keep higher profit margins
✔ Own your customer database
✔ Build long-term brand value
✔ Run direct marketing campaigns

This is why most successful brands move toward D2C sales channels.

Yes, marketplaces can still be useful.

Most successful brands follow a hybrid strategy:

Marketplace → Customer discovery
Own website → Higher profit and repeat customers

We help brands balance both channels effectively.

Depending on product complexity, your ecommerce website can be launched in 7–21 days.

Typical timeline:

Week 1
Store setup + integrations

Week 2
Catalogue listing + payment gateway

Week 3
Testing and launch

Yes.

We assist with integration of payment gateways like:

• Razorpay
• Cashfree
• PayU
• Stripe (if required)

This allows you to accept:

✔ UPI
✔ Credit/Debit cards
✔ Net banking
✔ Wallet payments

Not at all.

Our team manages the technical operations and backend so you can focus on:

• product sourcing
• branding
• marketing
• scaling your business

Once your store is live, we continue to support you with:

• catalogue updates
• order management
• delivery coordination
• inventory tracking
• website maintenance

Higher plans also include account managers and support teams.

Warehousing services include:

• inventory storage
• stock bin management
• order picking and packing
• RTO management
• shipment processing

This helps brands manage large order volumes efficiently.

RTO means Return to Origin.

This happens when a delivery fails or a customer refuses the order.

We help manage:

• returned inventory
• re-stocking
• RTO tracking

This reduces losses and improves operational efficiency.

Yes.

Our infrastructure is designed to support scaling ecommerce brands.

For example:

Starter Plan → up to 10 orders/day
Saving Plan → up to 25 orders/day
Growth Plan → up to 50+ orders/day

This ensures smooth operations as your brand grows.

Yes.

This is one of the biggest advantages of selling through your own website.

You will have access to:

• customer email IDs
• phone numbers
• purchase history

This allows you to run WhatsApp marketing, email marketing, and retargeting campaigns.

Our core focus is ecommerce operations and infrastructure.

However, we can help integrate tools required for marketing like:

• WhatsApp automation
• CRM integration
• Campaign tracking

We work with brands across multiple industries including:

• FMCG
• personal care
• food products
• lifestyle brands
• health products

The company has also worked with large brands like ITC and Britannia in ecommerce and retail technology projects. (thetechtonic.in)

Yes.

Depending on your plan:

Starter Plan → ticket support
Saving Plan → account manager
Growth Plan → dedicated account manager

This ensures faster issue resolution and strategic guidance.

Yes.

Our growth plan is specifically designed for brands that already have consistent order flow but need operational scalability.

We help optimize:

• order processing
• warehouse operations
• delivery coordination
• backend systems

This allows brands to scale faster without operational bottlenecks.

The headquarters of The TechTonic is located in Gurugram, Haryana, India, and the company has been operating since 2012 providing ecommerce and retail technology solutions. (CB Insights)

Getting started is simple.

Step 1 — Choose a plan
Step 2 — Connect with our team
Step 3 — Submit your product details
Step 4 — Launch your ecommerce store

Yes.

Many brands start with the Starter Plan and upgrade as their sales grow.

You can easily move to Saving or Growth plans based on your business needs.

You can reach our team through:

• WhatsApp
• Website contact form
• Email support

Once we receive your request, our team will schedule a consultation call to understand your business needs.

Yes, we can support your brand with performance marketing and digital growth strategies.

While our core service focuses on ecommerce operations, website management, and order processing, we can assist with:

• Meta Ads (Facebook & Instagram)
• Google Ads
• Conversion tracking setup
• Pixel integration
• Marketing funnel strategy

Our goal is to help you drive more traffic and increase sales on your own website, not just marketplaces.

Yes. We can help you with creative guidance and ad creatives required for marketing campaigns.

This includes:

• Static ad posters
• Product creatives
• Ad copywriting
• Reel concepts for social media
• Performance marketing creatives

Strong creatives are extremely important for high conversion campaigns, and our team ensures they align with your brand and marketing goals.

Yes, remarketing is a very important strategy for ecommerce brands.

We help you set up systems that allow you to remarket to:

• Website visitors
• Add-to-cart users
• Previous customers
• Abandoned checkouts

Remarketing can increase conversions by 30–40% for most ecommerce brands.

Yes.

We help integrate WhatsApp Business automation with your website so you can:

• Send order updates
• Recover abandoned carts
• Send promotional campaigns
• Run broadcast marketing

This helps brands build direct relationships with customers and increase repeat purchases.

Yes.

Once your website and operations are set up, we can help guide you on strategies to increase traffic such as:

• Performance ads
• Retargeting campaigns
• WhatsApp marketing
• Social media campaigns
• Influencer collaborations

The goal is to turn your website into a strong direct sales channel for your brand.

Yes.

We help improve the conversion rate of your ecommerce website by optimizing:

• product pages
• checkout process
• catalogue presentation
• website speed
• customer experience

A well-optimized store can significantly increase sales without increasing ad spend.

Yes.

We can integrate tools that help track your website performance such as:

• Meta Pixel
• Google Analytics
• Conversion tracking
• Order analytics

This helps you make data-driven decisions for marketing and growth.

Yes.

Our team works with brands to help them scale through:

• better ecommerce operations
• optimized order management
• improved delivery processes
• marketing integrations

This allows founders to focus on brand growth while we handle the backend operations.

Yes.

One of the main goals of our service is to help brands build a strong direct-to-consumer (D2C) ecosystem.

By selling through your own website, you can:

• increase profit margins
• own your customer data
• build long-term brand loyalty

reduce commission fees

Yes.

Before you select a plan, our team can schedule a consultation call to understand your business, current sales channels, and growth goals.

Based on that, we can recommend the most suitable plan for your brand.